Yes, we do! Your device will be covered for one year from the date of purchase. If you encounter a problem with your device, please try visiting our Troubleshooting page. Many issues can be resolved with a quick home fix. We don't provide warranty for components in the Fresh Routine Refills subscription.
If this does not resolve the issue, please contact us at firstname.lastname@example.org. Please make sure to provide the email or order number associated with your Willo order as well. We will help you ASAP.
Please note that the warranty applies if the device was used as directed by Willo and under normal circumstances and does not cover damage caused by accidents, misuse, abuse, alternation, improper use, maintenance, repair or failure. Only the device purchased through our website and authorized retailers are eligible for warranty coverage. Proof of purchase is required for warranty claims. To learn more about our Warranty Policy, please read Terms of Sale.