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Description of the issue: |
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Make sure Willo is plugged into a live electrical outlet and not into an outlet controlled by a light switch. To test the outlet, try plugging another device to see if it turns on
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Make sure the AC adapter is plugged in correctly
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Make sure that the power button is in the ‘on’ position
To see if the device is powered on, a white light should be visible in the front of the device.
If Willo still doesn’t turn on, contact us at support@willo.com