Account, Subscriptions

Details

• When is my next refill delivery date?
• How often are refills delivered?
• What is a Fresh Routine Refill?

Cancelling

• Can I cancel or pause my plan?
• How do I cancel my subscription?

Emails

• How do I unsubscribe from emails?

My account

• I forgot my password.
• Where can I change or reset my password?

Updating your information

• Where can I update my mouthpiece size?
• Can I change the next delivery date for my Fresh Routine Refills?
• How do I update my name, email or password?
• How do I update my payment method?
• How do I update my shipping or billing address?