Order & Shipping
- I forgot my Willo account password.
- Where can I change my account password?
- How do I update my billing and shipping information?
- I have returned Willo, how long does a refund take?
- What is the return policy? What is risk-free?
- How do I return Willo?
- Can I return my Willo if I am not satisfied?
- Do I need to pay for shipping?
- My package arrived damaged or has missing items
- My package has been lost
- How long does the shipment take?
- How can I check my order history?
- Where can I buy refills?
- In which country is Willo available?
- Which payment methods do you accept?
- Can I pay Willo in several instalments?
- Do you offer subscriptions?